Differences

This shows you the differences between two versions of the page.

--- install_issues [2021/12/18 05:04] – o2wiki
+++ install_issues [2026/10/10 10:13] (current) – Updated for the new PowerScripts installer (L10) and PowerScripts 3.8 remoteuser
@@ Line 1: / Line 1: @@
+====== 3rd Party Installation Issues ======
+This page was for the previous **PowerScripts Updater** and PowerScripts 3.7 and older, which are no longer supported.
-=== PowerScripts does not appear after installing update ===
+PowerScripts now installs with one small file you drop onto Illustrator - no installer app, no administrator rights:
+  * [[installing_windows|Windows and macOS Installation]]
-Two issues are occurring with the latest Illustrator 2022 update, the first is that PowerScripts can get disabled but still appears in the list of installed Extensions, the second is a conflict with a previously installed version that was not removed during install. To solve both of these issues follow this process to completely remove all current and old versions of PowerScripts and then perform a fresh install.
+  * [[installhelp|Installation Help]]
-//Note: This will not remove your existing settings so can be done safely anytime.//
-**Step 1: Install the extension Manager (If not already installed)**
-  * If not already installed, download and install the Anastasiy’s Extension Manager from [[https://install.anastasiy.com/]]
-**Step 2: Remove all currently installed versions of PowerScripts**
-  - Open the Extension Manager and REMOVE all copies of the PowerScript extension,
-  - Make sure to click on all Illustrator Products listed on the left-hand side and ensure that all the versions of PowerScripts are removed\\{{::installer-remove-old.png?400|}}
-  - Close the Extension manager
-**Step 3: Verify previous versions were removed**
-  - Reopen the Extension Manager and make sure that no versions of PowerScripts are installed for any of the Illustrator products listed (Both "Illustrator" and "Illustrator 2022"
-  - If you find any previous versions, remove and restart the Installer.
-**Step 4: Install the extension**\\
-If you previously used PowerScirpt Updater, you can run this again to install or use the Extension Manager to install PowerScripts below
-  - Visit the website for the latest version of PowerScripts [[https://www.o2creative.co.nz/installer/]]
-  - Select "Install on Apple OSX"  - **Even if you are using Windows**
-  - Follow the instructions to download the ZXP file and use the Extension Manager to install PowerScripts
+IT administrators who need a signed ZXP file for their own deployment tools can email support@o2creative.co.nz.